Fireside Chat: Proven, then scaled: Closing the adoption gap

A technology that works at one site has only passed the first test. Taking it across a whole network is a different challenge, with new budgets, procurement routes and operations teams to bring along. Tracing one project that made the leap: how it was funded, who had to be convinced, and what had to change between the first deployment and full roll-out. What would each side do differently? What evidence triggered the purchase decision, how long did procurement take, and what changed in the contract and delivery model as deployment expanded?